Deliveries & Returns
Delivery Options
Next day delivery is available for all orders placed before 6pm (excluding pallets, cable cutting and cabinets) and is Free of Charge on orders over £200. For timed deliveries please refer to the table below.
Carriage Charges
Order Value | Next Day Delivery | Pre 9am Delivery | Pre 10.30am Delivery | Pre 12pm Delivery |
---|---|---|---|---|
under £200 | £9.95 | £30 | £25 | £15 |
>£200 | Free | £30 | £25 | £15 |
Please note the rates below apply to UK Mainland orders only. Deliveries to Non-Mainland UK incur an additional £100 charge.
Cabinets
Standard next day delivery of stocked cabinets is included within the price. This is to kerbside only, up to 5pm via the National Carrier Network to England, Wales and lower Scotland. The following geographical restrictions applying:-
-
England, Wales & lower Scotland
Next day delivery when ordered before 3pm Monday-Thursday or before 1pm Friday
-
North of Scotland & Non mainland UK
We can offer a best endeavours service to remote locations, but cannot always guarantee a next day delivery.
Exceptions:-
- Cabinet deliveries over 42U in height are subject to POA
- Timed deliveries are subject to POA
- Please note that Cabinet manufacturers carriage charges can vary subject to the type. Comtec Sales will advise on the quotation
Cable Cutting Services
Cable cutting services are available until 4:30pm where next day delivery is requested.
Export Sales
For delivery charges outside of the UK Mainland, please contact our Export Sales Department on +44 (0)1480 415 403 or email export@comtecdirect.co.uk
Returns
Goods may be returned within 30 days of the date of purchase assuming they are standard stock and are in the same condition of purchase.
Please contact our Customer Support Team on 01480 415000 who will advise you of the process, any restocking or collection fees that may apply and give you a returns number which will ensure you are credited promptly once we have received the goods.