Deliveries & Returns

Christmas Opening Hours and Deliveries

Date Opening Hours Delivery Schedule
23rd December 08:00 – 18:00 Delivery on 24th December pre noon
24th- 26th December Closed -
27th December 09:00 – 17:30 Delivery on the 30th December
30th December 09:00 – 17:30 Delivery on 31st December pre noon
31st December 09:00 - 17:30 Delivery on 3rd January
1st January Closed -
2nd January 08:00 – 18:00 Next day delivery

Please note our Glasgow office and trade counter will be closed 24th December - 2nd January, re-opening on the 3rd January. Our Head Office and Sunbury Office will be re-opening on the 2nd January

Delivery Options

Next day delivery is guaranteed for all orders placed before 5:30pm (excluding cable cutting and cabinets) and is Free of Charge on orders over £150. For timed deliveries please refer to the table below.

Carriage Charges

Order Value Next Day Delivery (online) Next Day Delivery (verbal / written) Pre 9am Delivery Pre 10.30am Delivery Pre 12pm Delivery
under £50 £6.50 £9.95 £30 £25 £15
£50-£150 £4.95 £4.95 £30 £25 £15
>£150 Free Free £30 £25 £15

Please note the rates below apply to UK Mainland orders only. Deliveries to Non-Mainland UK incur an additional £100 charge.

Cabinets

Cabinet delivery charges for our current range of cabinets is charged at £35.00 (up to 42U) or £45.00 for larger sizes, ie (45U, 47U or 48U). This is for a standard next day kerbside delivery, (up to 5pm) via the ‘National Carrier Network’ to England, Wales and lower Scotland; the following geographical restrictions applying:-

  • England & Wales

    Next day delivery when ordered before 3pm Monday-Thursday or before 1pm Friday

  • North of Scotland & Non mainland UK

    We can offer a best endeavours service to remote locations, but cannot always guarantee a next day delivery.

Cable Cutting Services

Cable cutting services are available until 4:30pm where next day delivery is requested.

Export Sales

For delivery charges outside of the UK Mainland, please contact our Export Sales Department on +44 (0)1480 415 403 or email export@comtecdirect.co.uk

Returns

Goods may be returned within 30 days of the date of purchase assuming they are standard stock and are in the same condition of purchase.

Please contact our Customer Support Team on 01480 415000 who will advise you of the process, any restocking or collection fees that may apply and give you a returns number which will ensure you are credited promptly once we have received the goods.

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