Help

You can place your order directly on this website or by email, phone or fax.

New Customers

  • Creating an account

    You will need to create an account to order from our website and access personalised features. You can create your account here.
  • How to pay

    We accept payment by all major credit cards except American Express. You can also set up a credit account with us, which should be ready to use within 2 days, subject to credit approval.
  • Creating a credit account

    To apply for a credit account, please download this form and return it to us by post or fax at your earliest convenience.

Existing Customers

If you have logged in to the Comtec Direct website before, simply login with your email address and password here.

Requesting a Catalogue

Please request a free copy of our latest catalogue, The Big Blue Book, here.

Ordering from Our Website

  • Find your products

    We have designed this website to make finding products as quick and easy as possible.
    1. You can use the "Search Comtec" bar at the top of every page to find a product. The results page will display a list of product groups that are relevant to your search. You can then refine your search by using the filters on the left hand side of the page.
    2. You can also browse the site using the "Our Products" navigation menu. You’ll find different product groups listed which you can narrow down to specific items by using the filters on the left hand side of the page.
    3. Both methods above will help you get to the product page for the item you want and from this you can select variants specific to this item, such as colour and length.
    4. Once you have chosen your item and specified the quantity you require, just click the ‘Add to cart’ button. You can either continue shopping or proceed to checkout.
  • Place your order

    We have a straightforward checkout process. You can choose to have your order delivered to an address within the UK with several timed delivery options. You can also choose to collect it from our warehouse in Godmanchester. For international deliveries, please call our sales team at 01480 415000.

Delivery Information

We offer a guaranteed Next Day delivery service to Mainland UK for all orders placed before 5.30 pm. Delivery is free of charge for orders over £150. To find out more about our delivery options and fees, please visit our Deliveries and Returns page.

If you have any questions that are not covered by this section, please do contact us.

Request Catalogue

Make sure to get a free copy of our latest catalogue featuring our products. Click on the button to receive your copy.

Click Here