Housing sector 'too slow' to introduce fibre connectivity

Housing sector 'too slow' to introduce fibre connectivity

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The majority of people in the property industry are frustrated at house builders and other providers for being too slow to introduce critical technology such as fibre broadband to their offerings, despite these services now being seen as critical by many people.

This is according to a new survey from full fibre provider Hyperoptic, which found 62 per cent of professionals say the industry is slow or very slow to deploy fibre connectivity and other tools such as smart energy devices. 

However, two-thirds of respondents also agreed that the internet is the most important technology of the last 100 years.

A similar number (60 per cent) described a fast, reliable fibre broadband connection as the fourth utility, alongside electricity, water and gas, while almost a third (32 per cent) rated it as a key attractor for potential buyers or renters.

Commenting on the survey, director of digital connectivity rating service WiredScore Home Henry Pethybridge said issues with poor connectivity should not be underestimated. 

He added: "Around 85 per cent of tenants had experienced issues in the last year based on our research, which is extraordinary given how important connectivity is. The internet is thought about as a utility, so you can see why people are getting so frustrated."

Indeed, some 35 per cent of people say they have changed their priorities over the last five years while looking for a home. Hyperoptic's survey found 86 per cent of buyers and renters say having a decent connection in their property is important to them, while two in five have decided against a property due to poor access to broadband in the area.

Despite this, 40 per cent of prospective buyers feel there is not enough information available about the quality of connectivity in a potential new home, with three in five wanting to see the introduction of a traffic light system similar to an energy performance certificate, so they can see the expected performance of a property at a glance.

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